Job Description
Job Responsibilities
Lead efforts to further develop the operational capacity of the Global Services Hub unit in such areas as guarantee approvals, payment claims processing, loan restructuring, technological upgrading, to name a few Assist the unit develop a stronger risk mitigation capacity as well as operating platform Facilitate a fast decision-making process through use of Information Technology, appropriate use of delegated discretions, training, and regular review of internal structures/systems to support business needs Provide coaching, mentoring and technical assistance to staff geared to improving their financial and operational capacity Ensure maintenance of a healthy partnership with business units in the Group through effective communication and resolution of customer complaints as well as compliance with agreed service level agreements
Job Requirements
A ...
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