Job Description


Company Description

We are Accor.We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels  — we’re creating innovative lifestyle experiences  , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups  . 

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.


Job Description

Accor Academy & Learning Governance

  • Act as the regional custodian of the Accor Academy, ensuring consistent deployment of learning standards across South Asia.
  • Oversee delivery of corporate, brand, and functional training programs across hotels.
  • Ensure learning needs are identified, prioritized, and delivered in line with business requirements.
  • Govern learning content, certifications, learning pathways, and assessment processes.
  • Track training delivery, participation, feedback, and learning effectiveness through robust MIS and reporting.

    • Learning & Development Strategy

  • Define and execute the regional L&D strategy aligned with business goals and growth plans.
  • Translate global learning frameworks into regionally relevant and impactful solutions.
  • Develop annual learning plans, budgets, and success metrics.
  • Drive a strong culture of continuous learning and capability building.

    • Leadership & Capability Development

  • Design and deliver leadership development programs for Supervisors, Managers, and Senior Leaders.
  • Build leadership pipelines and readiness for critical roles.
  • Strengthen functional capabilities across hotel operations and support functions.
  • Embed people leadership, service excellence, and performance culture across the region.

    • Pre-opening & Transformation Support

  • Lead L&D strategy and execution for hotel pre-openings, re-brandings, and major change initiatives.
  • Approve and govern pre-opening training plans and budgets.
  • Partner with hotel leadership teams to ensure timely training rollouts and operational readiness.
  • Support transformation initiatives through structured learning and change enablement.

    • Regional Team Leadership

  • Lead, coach, and develop regional L&D teams across South Asia.
  • Build strong internal trainer capability and succession within the learning function.
  • Encourage collaboration, knowledge sharing, and best practices across markets.
  • Role-model organizational values and foster a strong learning culture.

    • Stakeholder & Owner Engagement

  • Partner with General Managers to align learning initiatives with business priorities.
  • Act as a trusted advisor on people capability, workforce readiness, and talent development.
  • Present learning plans, progress, and impact at regional and leadership forums.

    • Qualifications
  • Bachelor’s Degree in Hotel Management
  • Postgraduate qualification in Human Resources, Learning & Development, or Management preferred
  • 15+ years of progressive experience in hospitality Learning & Development
  • 7–10 years in a senior or regional L&D leadership role
  • Proven experience with leadership development, academies, and hotel pre-openings

    • Additional Information
  • A strategic and hands-on L&D leader with deep understanding of hospitality operations
  • Comfortable working in a multi-brand, multi-location, and multicultural environment
  • Strong influencer with senior stakeholders and hotel leadership teams
  • Passionate about learning innovation, leadership development, and people growth

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