Director, LiveOps

The Game Operations Director leads all live operations across two games: Big Fish Casino (BFC) and Jackpot Magic Slots (JMS). In this role, you will set the strategy, lead all aspects of execution, and drive performance across game events, monetization, content lifecycle programming, and player communications. This role partners across functions and teams to deliver a unified live-ops plan that delights our players.

You will lead the GameOps team of 8 members (5 direct reports), strengthen operational excellence, and deliver meaningful revenue and retention impact across both games. This is a senior leadership position with direct influence on business performance and long-term player value.

What You’ll Do

• Define and communicate the long-term GameOps strategy for BFC and JMS in alignment with product strategic pillars and commercial goals.
• Set annual and quarterly objectives for GameOps and ensure they support revenue, direct to consumer ...