Job Description
Director of eCommerce and Digital Strategy - Mooresville, NC
Who:A seasoned digital leader with 10+ years of experience in eCommerce, digital platforms, and omnichannel customer experience.
What:Drive digital strategy, mobile and web platform development, and customer engagement initiatives across enterprise-level environments.
When:Hiring immediately
Where:Mooresville, North Carolina
Why:Support ongoing digital transformation and scale innovation across high-impact customer channels.
Office Environment:Collaborative, agile-focused, and innovation-driven with cross-functional team interaction.
Salary:Competitive compensation including base, bonus, and potential long-term incentives.
Position Overview:
We are seeking a strategic Director of eCommerce and Digital Strategy to lead the execution of digital initiatives across eCommerce, mobile, and customer experience platforms. This leader will play a critical role in enhancing digital engagement, loyalty, and revenue while partnering across teams to bring innovative digital solutions to life.
Key Responsibilities:
● Lead the development and optimization of digital strategies across mobile and eCommerce channels
● Collaborate with cross-functional teams to drive digital innovation and customer experience improvements
● Incorporate emerging technologies like AR and machine learning into product roadmaps
● Partner with tech leaders such as Apple, Google, and Verizon to scale capabilities
● Manage agile teams in the delivery of high-impact digital solutions
● Align digital initiatives with business KPIs and long-term growth objectives
Qualifications:
● 10+ years of experience in digital leadership, eCommerce, or digital transformation roles
● Strong track record in driving mobile commerce, loyalty programs, and digital engagement
● Deep experience with Agile/Scrum methodologies and product lifecycle management
● Technical proficiency in eCommerce platforms, CMS, and monetization models
● Success working in matrixed organizations and cross-functional leadership
● Strategic mindset with ability to execute across both vision and detail
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