Director of Ecommerce & Digital Experience

INDOCHINO is looking for a Director of Ecommerce & Digital Experience to redefine our digital experience and help shape the future of how customers engage with the brand. This role owns how customers discover, understand, and choose INDOCHINO across both appointment-led and ecommerce journeys—and how we continue to engage them over time.Digital is the front door to our business. It’s where we educate customers on why custom suiting is better than off-the-rack, why INDOCHINO is the right choice, and why now is the right time to buy. This role is responsible for deeply understanding customer needs and behaviors and turning those insights into a clear, compelling, and high-performing experience that balances education, inspiration, and conversion across multiple paths to purchase.In this role, you will own digital performance outcomes once customers land on our site—driving conversion across appointment bookings, ecommerce purchases, and repeat behavior. You’ll define...