Job Description
Director of Operations & Field Service
Our client is a construction technology company operating across North America and APAC, with a proven product used by leading organizations in the construction industry. As they continue to expand globally, they’re hiring a Director of Operations & Field Service to lead strategy, execution, and team development across global hardware operations and regional service delivery.
What You’ll Do
You’ll lead the global operations function, owning the hardware lifecycle and the customer’s “first touch” experience through service delivery. Core responsibilities include:
Supply Chain, Fleet, and Vendor Operations
- Own the end-to-end lifecycle of the global hardware lease fleet, ensuring assets are tracked, refurbished, and ready for redeployment
- Lead vendor and partner management across procurement, assembly, logistics, and installation networks, including contra...
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