Job Description

Job Description:

  • Job Title: Director of Operations and Support
  • Job Level: Mid-Senior
  • Reports to: VP of PH Operations
  • Work Schedule: US PST
  • Setup: Onsite
  • Start Date: ASAP

    • Job Description:


  • Plan, monitor, and manage the daily activities and operations of the revenue-generating teams in Cebu and all P&L-impacting activities.
  • Oversee the teams and push productivity and performance to meet client targets
  • Provide guidance and direction to managers and team leaders of the different Cebu departments to improve work efficiency.
  • Regularly Evaluate the efficiency of general SOPs/standard operating procedures and propose and execute process improvements when necessary.
  • Oversee internal/external departmental and team processes and organize them to maintain work efficiency and productivity
  • Work closely with the US department ...

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