Director of Operations

We’re hiring: Operations & Service Delivery Manager (Cybersecurity Services)

Hack in Hire is recruiting for a client in the cybersecurity services space looking for an operational leader to ensure services are planned, executed, and delivered with maximum efficiency, quality, and profitability . This is a cross-functional role at the core of service production—balancing delivery excellence, SLA compliance, and sustainable operational growth, in close coordination with Sales and leadership.

About the role

As an Operations Director , your mission is to provide an end-to-end, proactive view of production across multiple technical teams (e.g., DFIR, MDR, SCV/ITE, Pentesting ). You’ll coordinate capacity and resource allocation across projects and recurring services, supervise commitments to customers (SLAs, response times, deliverables), and continuously improve operational procedures, r...