Director of Operations

Description

The Director, Operationsis responsible for leading the design and execution of the commercial strategy - ensuring that systems, tools, and processes empower customer-facing teams to deliver a seamless, high-impact customer experience. This role is forward-thinking and execution-driven, balancing delivery needs and transformation goals.

As part of the Leadership Team, this role reports to the General Manager and is supported by regional teams and strong partnerships with all Business Unit heads and functional leaders, shaping the commercial roadmap while ensuring fast, pragmatic execution across customer touchpoints and supply chain requirements.

Position Responsibilities

Supply Chain

• Manage the planning and execution of supply chain strategies.
• Own the strategic design and operation of supply chain processes, ensuring efficient flow, forecasting, demand and inventory management.
• Optimize delivery, m...