Director of User Experience

Essential Duties and Responsibilities:
- Direct the writing, design, translation, review, and testing of print and digital program materials.
- Direct planning, staffing, budgeting, schedules, delivery, and quality to meet business requirements.
- Develop and recommend innovative methods, techniques, and criteria for project execution.
- Coach project teams, manage assignments/schedules, and ensure successful completion of tasks.
- Review project deliverables to ensure compliance with acceptance criteria and contract requirements.
- Provide accurate and timely communication of risks, issues, and mitigation plans.
- Develop and maintain project plan, meeting agendas/minutes, status reports, and financial tracking.
- Build relationships and grow trust with clients, stakeholders, other departments, and digital team.
- Influence others to accept and follow policies, procedures, practices and approaches.
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