Director of Workforce Development

The Director of Workforce Management (WFM) will lead the strategic design, implementation, and optimization of workforce planning processes to ensure operational excellence and efficiency. This role oversees forecasting, staffing, scheduling, real-time monitoring, and reporting across all departments, aligning workforce initiatives with company objectives. The ideal candidate combines deep analytical expertise, leadership acumen, and a collaborative approach to deliver strong business results.

Strategic Leadership

• Develop and implement WFM strategies, systems, and best practices to ensure appropriate staffing levels and resource optimization.
• Partner with senior leadership to align workforce plans with organizational goals, operational targets, and budgets.
• Lead continuous improvement initiatives in forecasting, scheduling, and resource allocation.

Forecasting & Capacity Planning

• Create accurate, ...