Director, Operations Strategy & Transformation

The Group Benefits Operations team is seeking a Director, Operations Strategy & Transformation to lead our back‑office transformation agenda and strengthen operational excellence across our Canadian Group Benefits business.

Reporting to the Vice President, Group Benefits Operations, this role is a pivotal member of the leadership team. The Director is accountable for shaping and executing strategic initiatives that advance both Operations and Group Benefits priorities. You will partner across teams, geographies, and value streams to translate strategy into measurable outcomes. This role is ideal for a highly motivated, collaborative leader who thrives in a complex, senior‑stakeholder environment and is passionate about driving meaningful change.

Position Responsibilities

Strategic Planning & Execution

• Developing integrated initiative roadmaps, ensuring success metrics align with business priorities.
• Leadi...