Director – Ops & Delivery Enablement

Key Responsibilities:

Operational Readiness & Agility

• Build and maintain a multi-skilled, cross-trainable workforce that can move between projects as demand changes
• Ensure teams remain billable, productive, and re-deployable
• Maintain continuous execution readiness across all client programs

Manpower Planning & Certification Management

• Lead manpower planning, capacity forecasting, and deployment models
• Ensure Microsoft, AWS, and other required certifications are current and aligned to client needs
• Plan hiring, training, and certifications ahead of demand

Hiring, Capacity & Workforce Planning

• Lead India and U.S. hiring strategy aligned to pipeline and delivery needs
• Manage bench, backfill, and ramp-up to avoid delivery gaps
• Ensure quality, role fit, and readiness of all hires

Commercial & F...