Job Description
Overview
Reports to: Head of Analytics, Matrixed to Chief Product Officer
Why this role exists Cvent is scaling its product analytics capability to serve a large, multi‑product portfolio (Attendee Hub, Registration/Event Management, OnArrival, Marketplace/CSN, Exhibitor Solutions, and Cvent Essentials). We need a senior leader to build the operating system for product analytics—from metric contracts and instrumentation to a governed semantic layer and self‑serve insights—so teams can move from question → decision in minutes, not weeks.
What you will own
- Metric Contracts & Semantic Layer: Define and govern product KPIs and their lineage (adoption, activation, engagement, feature usage, time‑to‑value, Events Under Management (EUM), retention) and tie them directly to commercial outcomes (GRR/NRR, expansion, contraction).
- Instrumentation Engineering: Standards, naming/versioning, tracking plans, CI checks, coverage dashboards, and error budgets for data quality (freshne...
Reports to: Head of Analytics, Matrixed to Chief Product Officer
Why this role exists Cvent is scaling its product analytics capability to serve a large, multi‑product portfolio (Attendee Hub, Registration/Event Management, OnArrival, Marketplace/CSN, Exhibitor Solutions, and Cvent Essentials). We need a senior leader to build the operating system for product analytics—from metric contracts and instrumentation to a governed semantic layer and self‑serve insights—so teams can move from question → decision in minutes, not weeks.
What you will own
- Metric Contracts & Semantic Layer: Define and govern product KPIs and their lineage (adoption, activation, engagement, feature usage, time‑to‑value, Events Under Management (EUM), retention) and tie them directly to commercial outcomes (GRR/NRR, expansion, contraction).
- Instrumentation Engineering: Standards, naming/versioning, tracking plans, CI checks, coverage dashboards, and error budgets for data quality (freshne...
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