Job Description

Job Description

We are on the lookout for a Director, Product Management (Consumer, Content) to be the driving force behind unmatched excellence in the content we use and display to enable the best customer experiences on the app as well as empower the ecosystem with enrichment of content. You will lead and grow a team of Product Managers, partnering with Engineering, Data Science, Central QC team, Vendor team, and our global brand teams - defining what a great Customer Experience looks like.

At Delivery Hero, you’ll shape the global consumer experience for millions of content team sits within Global Product Strategy, shaping the global consumer experience for millions of users across our worldwide portfolio of platforms (FoodPanda, Pedidos Ya, Woowa, Yemeksepeti, Foodora, Talabat, HungerStation, eFood, and Glovo). Our work has a direct impact on how we attract and retain customers, creating data-driven, personalized interactions that keep them coming back.

What You’ll Do

  • Define comprehensive vision & long term roadmap for content on a global scale: Set strategy for customer-facing content (Images, Dish/Item Name, Description, Meta data, User-Generated Content) and enrichment of the ecosystem (to Vendors, Logistics, Search & Discovery, etc) to prioritize high-impact workstreams. 

  • Evaluate and drive scalable tech solutions: Proactively scout AI technologies as well as efficient and effective operational solutions to solve problems.

  • Cross-functional Leadership and Alignment as an end-to-end owner: Rally cross-functional partners - Engineering, Data, UX, Commercial, global brand product teams, and vendor team - behind a common roadmap and phased rollout plan. Serve as a hands-on leader, tackling critical issues and removing obstacles to keep momentum.

  • Own commercial impact: Tie every project to clear business KPI’s - GMV lift, conversion, improvements, cost efficiencies - and report the ROI to senior leadership. Define key metrics to review daily/weekly, experiment and iterate to generate impact. 

    • Qualifications

  • 10+ years product management experience, with experience using ML/AI focused solutions

  • 5+ years building product & leading multiple teams

  • Track record of roll-up-your-sleeves problem-solving, anticipating and ready to tackle difficult challenges

  • Demonstrated product vision in ambiguous environments, forming a strong opinion on priorities, vision, and roadmap

  • Analytical, data-driven mindset with a bias for action; comfortable defining new metrics, goals, and iterating quickly in ambiguous environments

  • Technical proficiency to evaluate emerging AI technologies with ambitious yet realistic goals

  • Superb communication skills in English (spoken & written)

    • Apply for this Position

    Ready to join ? Click the button below to submit your application.

    Submit Application