Job Description

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Director, QA will lead and shape the organization’s technology quality strategy, ensuring delivery of high-quality, secure, and high-performing software products. This role oversees multiple specialized teams providing daily guidance and mentorship.

What you’ll do:

  • Provide daily guidance and support to direct reports

  • Set and execute the technology QA strategy, ensuring it aligns with company goals

  • Advise leadership and provide insights on technology software trends, risks, and opportunities

  • Deliver a unified quality strategy that ensures reliable, secure, high‑performing software by optimizing QA testing processes, embedding DevSecOps practices, expanding automated testing coverage, and continuously improving system performance across the enterprise.

  • Promote continuous improvement and collaboration, represent QA (Tech) in leadership forums, and ensure technology quality initiatives support business objectives

  • Oversee all testing processes, manage vendor relationships, and negotiate technology QA service contracts

  • Drive automation and standards by implementing AI-driven test automation, leading technology quality initiatives, and embedding QA throughout the software lifecycle

  • Ensure compliance through DevSecOps practices, working with partners and regulators to maintain industry standards

  • Oversee performance labs to validate scalability and reliability, coordinate audit responses, and drive continuous improvement

  • Monitor KPIs and budgets, track system performance, and identify cost-saving opportunities

  • Collaborate with engineering and cross‑functional stakeholders to optimize system performance through data‑driven tuning, load and stress testing, and continuous monitoring, while sharing quality and performance best practices at industry events

  • Develop and enforce technology QA policies and standards, driving CI/CD adoption with automated testing

  • Other duties as assigned

    • What you’ll need:

  • Bachelor’s in Computer Science, Engineering, or related field

  • Master’s degree preferred

  • 10+ years of experience in software quality assurance

  • Minimum 5 years’ experience in a leadership role

  • Hands-on experience with DevSecOps practices, CI/CD pipelines, and cloud environments

  • Strong background in test automation frameworks (Selenium, Cypress, Playwright, etc.) and AI-driven testing tools

  • Expertise in performance and stress testing tools (JMeter, LoadRunner, Gatling)

  • Experience with AI/ML-based testing solutions

  • Knowledge of containerization (Docker, Kubernetes) and microservices architecture

  • Familiarity with compliance standards (ISO, SOC, GDPR)

  • Excellent leadership, communication, and stakeholder management skills

  • Knowledge of containerization (Docker, Kubernetes) and microservices architecture

  • Ability to maintain a high level of confidentiality

    • What’s in it for you:

  • Health and Life Insurance Plans

  • Dental and Vision Plans

  • 401(k) with a company match

  • Paid Time Off and Holiday Pay

  • Maternity/Paternity Leave

  • Casual Dress Environment

  • Tuition Reimbursement

  • MTM Perks Discount Program

  • Leadership Mentoring Opportunities


    • Salary Min: $140,000

    Salary Max: $180,000

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