Director, Service Asset Configuration Management Lead

Job Title: Director, Service Asset Configuration Management Lead

GCL: F

Introduction to role:

Are you ready to lead the charge in redefining IT service delivery at AstraZeneca? As the Director of Service Asset Configuration Management, you'll orchestrate the development of strategic relationships with internal IT teams and strategic partners, ensuring that our IT services meet and exceed business expectations. Your mission is to drive service management activities, ensuring services align with Service Level Agreements and business requirements. You'll be at the forefront of developing performance measurement mechanisms to enhance IT's contribution to the business. Join us in providing world-class IT operational support, simplifying processes, and detecting outages before they impact our business.

Accountabilities:

- Define short, medium, and long-term strategies for the CMDB (ServiceNow).
- Chair governance boar...