Job Description
Description
The Director, Site Operations owns the overall operations for one, or more, of our data center campuses and will directly manage manager-level positions. This position will interface with Reliability Engineering, Design Engineering and Construction, plus other resources to manage the overall campus. This position is responsible for ensuring best-in-class standards for operational performance to ensure safety, security, availability, and capacity targets are achieved and maintained for your assigned facility or facilities.
Essential Job Functions
Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems.
Ensure a best-in-class customer experience and the excellence in operations.
Lead, manage, coach, and develop the site operations and engineering teams.
Encourage and foster a team-oriented environment through positive feedback.
Duties
Manage allocated resources to achieve desired results relating to customer satisfaction, infrastructure reliability, site-level budget, key performance indicators according to guidelines given by Vantage.
Collaborate with EHS to implement strategies that create an exemplary workplace safety culture.
Ensure that the site is supported by Vantage Operations with Best Practice standards employed and 100% compliant to all regulatory elements in force.
Contribute to the prospective customer opportunities, includes providing input to tender responses, participating in calls and facilitating customer site visits, when needed.
Develop operations budget and manage capital expenditure and operating expenses in the line with set targets.
Working with your peers and the Vice President, Site Operations to determine appropriate team performance goals and manage those to completion.
Evaluate and manage performance reviews for all employees in your organization, seek out input from others and provide feedback and coaching to manage individuals and teams.
Produce a variety of reliable reports, data and metrics, in line with Company requests.
Develop data-driven strategies to drive optimization of operational processes, systems, and telemetry.
Inspire and motivate teams to innovate and automate through continuous improvement initiatives.
Obtain or maintain target ISO accreditations through education, audit and compliance.
Act as senior representative for the business in Japan.
Job Requirements
Bachelor’s degree in engineering, business or related field, or equivalent work experience required.
10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred.
10+ years of direct managerial experience and interpersonal skills, strongly preferred.
Experience in Data Center or Critical Infrastructure industries strongly preferred.
Experience and knowledge of physical security in a critical environment, strongly preferred.
Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers.
Proven track record of managing periods of significant people, process and technology change.
Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines.
Assertive and confident and able to quickly build a high level of personal and professional credibility within the business and customer base.
Ability to lead and engage people in a fast-changing environment to achieve results through others.
Ability to build strong relationships with a diverse range of stakeholders, influencing and negotiating at the most senior levels.
Effective cross-function collaboration to achieve shared goals and deliver business objectives.
Confident decision maker, even with incomplete or limited information.
Proficiency in Microsoft Office, Outlook, Word, Excel and building automation systems.
Travel is expected to be less than 5%, occasionally for training purposes.
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer
Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
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