Job Description
**About the Role:**
**Grade Level (for internal use):**
13
**Job Description Summary**
You will lead a team of passionate and high-performing QA professionals, ensuring world-class quality standards for our next-generation desktop, web, and cloud applications. As the Product QA Head, you will define and drive the organization’s quality vision, build scalable QA strategies, and ensure seamless delivery of reliable, high-performing products. You’ll collaborate closely with cross-functional teams across development, DevOps, and product management to embed quality across the SDLC.
**What’s in it for you:**
This role gives you the opportunity to shape the quality strategy for a global technology product line. You will:
+ Build and lead a skilled QA organization focused on innovation, automation, and efficiency.
+ Drive the transformation toward continuous testing and DevOps-integrated quality pipelines.
+ Mentor and develop top QA talent, setting the foundation for future QA leaders.
+ Influence product and technology direction through proactive quality insights.
+ Work with modern technologies such as CI/CD, cloud-based testing, and containerized environments.
+ Champion quality metrics and process excellence across the enterprise.
+ Leverage AI and other related tech (Genetic AI, Copilot) to increase the productivity.
**Key Responsibilities:**
+ Define and own the Quality Strategy and Roadmap for all products (desktop, web, and cloud).
+ Oversee all QA activities: test planning, automation, performance, security, and regression testing.
+ Build and manage a team of QA Managers/Leads, automation engineers, and domain testers.
+ Establish automation frameworks using modern tools (e.g., Selenium, WebIO, Playwright, Postman, JMeter).
+ Ensure alignment of QA processes with Agile and DevOps methodologies.
+ Collaborate with development leads to establish quality gates, CI/CD integrations, and shift-left testing.
+ Drive defect prevention through root cause analysis and continuous improvement initiatives.
+ Manage release readiness, test environments, and sign-off processes.
+ Foster a culture of accountability, innovation, and excellence within QA teams.
+ Track and report key QA metrics such as test coverage, defect density, and release quality.
+ Engage with clients and internal stakeholders to ensure quality expectations are met and exceeded.
**Customer Focus:**
+ Build and maintain strong relationships with internal and external customers to ensure quality is a shared priority.
+ Translate customer issues into actionable quality improvements.
+ Proactively communicate release readiness, known issues, and test outcomes.
+ Participate in project and client calls to align quality delivery with customer expectations.
**What We’re Looking For:**
+ Minimum of **14+ years of experience** in software quality assurance, with **at least 7+ years in leadership** roles managing large QA teams.
+ Proven experience in **QA strategy, test automation, performance testing, and quality governance** .
+ Strong understanding of **SDLC, STLC, Agile, DevOps** , and CI/CD pipelines.
+ Hands-on experience with automation and testing tools such as **Selenium, Playwright, Cypress, JMeter, Postman** , and CI tools (e.g., Jenkins, Azure DevOps, GitHub Actions).
+ Deep knowledge of **cloud platforms** (AWS/Azure), **API testing** , and **microservices validation** .
+ Familiarity with **databases (SQL Server, PostgreSQL, MongoDB)** and backend testing practices.
+ Experience managing **distributed QA teams** and collaborating across geographies.
+ Exposure to **security and compliance testing** is a plus.
+ Excellent analytical, communication, and leadership skills.
**Basic Qualifications:**
+ Bachelor’s degree in Computer Science, Information Technology, or a related field.
+ Strong foundation in test management, automation frameworks, and performance testing.
+ Demonstrated success in leading QA for complex enterprise products or platforms.
+ High energy, strategic mindset, and ability to deliver results in a fast-paced environment.
+ Experience with quality tools and frameworks: TestNG, PyTest, JUnit, Cucumber, or equivalent.
+ Prior experience in financial, SaaS, or data-intensive domains is preferred.
**Management Requirements:**
+ Proven ability to lead and mentor large QA organizations (30+ members).
+ Strong planning, execution, and stakeholder management skills.
+ Ability to balance hands-on technical oversight with strategic leadership.
+ Effective communication across all organizational levels.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
**What’s In It For** **You?**
**Our Mission:**
Advancing Essential Intelligence.
**Our People:**
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
**Global Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected] . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp\_0525-Recruitment-Fraud-Alert.pdf) .
-----------------------------------------------------------
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf
-----------------------------------------------------------
10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group)
**Job ID:** 322275
**Posted On:** 2026-01-27
**Location:** Gurugram, Haryāna, India
**Grade Level (for internal use):**
13
**Job Description Summary**
You will lead a team of passionate and high-performing QA professionals, ensuring world-class quality standards for our next-generation desktop, web, and cloud applications. As the Product QA Head, you will define and drive the organization’s quality vision, build scalable QA strategies, and ensure seamless delivery of reliable, high-performing products. You’ll collaborate closely with cross-functional teams across development, DevOps, and product management to embed quality across the SDLC.
**What’s in it for you:**
This role gives you the opportunity to shape the quality strategy for a global technology product line. You will:
+ Build and lead a skilled QA organization focused on innovation, automation, and efficiency.
+ Drive the transformation toward continuous testing and DevOps-integrated quality pipelines.
+ Mentor and develop top QA talent, setting the foundation for future QA leaders.
+ Influence product and technology direction through proactive quality insights.
+ Work with modern technologies such as CI/CD, cloud-based testing, and containerized environments.
+ Champion quality metrics and process excellence across the enterprise.
+ Leverage AI and other related tech (Genetic AI, Copilot) to increase the productivity.
**Key Responsibilities:**
+ Define and own the Quality Strategy and Roadmap for all products (desktop, web, and cloud).
+ Oversee all QA activities: test planning, automation, performance, security, and regression testing.
+ Build and manage a team of QA Managers/Leads, automation engineers, and domain testers.
+ Establish automation frameworks using modern tools (e.g., Selenium, WebIO, Playwright, Postman, JMeter).
+ Ensure alignment of QA processes with Agile and DevOps methodologies.
+ Collaborate with development leads to establish quality gates, CI/CD integrations, and shift-left testing.
+ Drive defect prevention through root cause analysis and continuous improvement initiatives.
+ Manage release readiness, test environments, and sign-off processes.
+ Foster a culture of accountability, innovation, and excellence within QA teams.
+ Track and report key QA metrics such as test coverage, defect density, and release quality.
+ Engage with clients and internal stakeholders to ensure quality expectations are met and exceeded.
**Customer Focus:**
+ Build and maintain strong relationships with internal and external customers to ensure quality is a shared priority.
+ Translate customer issues into actionable quality improvements.
+ Proactively communicate release readiness, known issues, and test outcomes.
+ Participate in project and client calls to align quality delivery with customer expectations.
**What We’re Looking For:**
+ Minimum of **14+ years of experience** in software quality assurance, with **at least 7+ years in leadership** roles managing large QA teams.
+ Proven experience in **QA strategy, test automation, performance testing, and quality governance** .
+ Strong understanding of **SDLC, STLC, Agile, DevOps** , and CI/CD pipelines.
+ Hands-on experience with automation and testing tools such as **Selenium, Playwright, Cypress, JMeter, Postman** , and CI tools (e.g., Jenkins, Azure DevOps, GitHub Actions).
+ Deep knowledge of **cloud platforms** (AWS/Azure), **API testing** , and **microservices validation** .
+ Familiarity with **databases (SQL Server, PostgreSQL, MongoDB)** and backend testing practices.
+ Experience managing **distributed QA teams** and collaborating across geographies.
+ Exposure to **security and compliance testing** is a plus.
+ Excellent analytical, communication, and leadership skills.
**Basic Qualifications:**
+ Bachelor’s degree in Computer Science, Information Technology, or a related field.
+ Strong foundation in test management, automation frameworks, and performance testing.
+ Demonstrated success in leading QA for complex enterprise products or platforms.
+ High energy, strategic mindset, and ability to deliver results in a fast-paced environment.
+ Experience with quality tools and frameworks: TestNG, PyTest, JUnit, Cucumber, or equivalent.
+ Prior experience in financial, SaaS, or data-intensive domains is preferred.
**Management Requirements:**
+ Proven ability to lead and mentor large QA organizations (30+ members).
+ Strong planning, execution, and stakeholder management skills.
+ Ability to balance hands-on technical oversight with strategic leadership.
+ Effective communication across all organizational levels.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
**What’s In It For** **You?**
**Our Mission:**
Advancing Essential Intelligence.
**Our People:**
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
**Global Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected] . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp\_0525-Recruitment-Fraud-Alert.pdf) .
-----------------------------------------------------------
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf
-----------------------------------------------------------
10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group)
**Job ID:** 322275
**Posted On:** 2026-01-27
**Location:** Gurugram, Haryāna, India
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