Director, Solutions Management

Consumers, merchants, acquirers, and issuers are increasingly seeking new ways to improve the post-purchase experience.  Pre-disputes, disputes, and related products can expedite and inform the experience after a transaction takes place. 

The successful candidate will have broad experience in working in a fast-paced environment, influencing others across the organization, and has the ability to simplify complex business and technical concepts for all audiences. Additionally, the candidate is a team player and strong collaborator. The candidate is comfortable working on dynamic projects with many moving pieces in addition to having significant time management and organizational skills. 

Responsibilities:

• Lead cross-functional teams, such as Issuing Sales, Finance, Strategy and Marketing, to bring this product suite to life in NA
• Support direct team and cross-functional team in reviewing and provid...