Director Technical Support Services – Core Banking

Overview

Director Technical Support Services – Core Banking
Core & Digital Banking | SaaS & Cloud Platforms
Own Platform Resilience. Lead Global Support Transformation.

Location: Hybrid between Dublin or Lisbon, and London (London base preferred)

ANHK ID: 233

Why This Role Matters

This is a global leadership role at the heart of a cloud-enabled banking platform , where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth.

As the Director Technical Support Services – Core Banking Solutions , you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms . Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment .

This role is ideal for a senior leader who wa...