Director, Transition

What Youll Be Doing (position summary):

To lead the end-to-end transition of technology services from the parent organization to the India GCC, ensuring seamless knowledge transfer, integration of processes, and delivery stabilization. The role also establishes and manages a flexible resource pool to provide scalable workforce support for both transition initiatives and ongoing operations.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed (responsibilities):

Transition Management:

• Lead planning, execution, and governance of technology transitions from HQ to India.
• Define transition playbooks, knowledge transfer frameworks, and stabilization approaches.
• Coordinate with global stakeholders to align on scope, timelines, and success measures.
• Identify transition risks (knowledge gaps, attrition, SME dependency) and implement mitigation strategies.
• Provide regular reporting to senior leadership on transition progress and risks.

Flex Resource Pool Oversight:

• Assemble and mentor a cross-functional, highly skilled flex pool.
• Structure the team for agility and rapid mobilization for urgent business needs.
• Collaborate with business leaders to forecast and prioritize resourcing requirements based on technology demand
• Develop and adjust resource planning strategies in line with business growth and technology evolution.
• Track utilization, productivity, and cost-effectiveness; drive continuous improvement.
• Promote a culture of change, learning, and experimentation.

Operational & Delivery Excellence:

• Ensure alignment with enterprise standards (Agile, DevOps, InfoSec, compliance).
• Track and report on transition KPIs (KT completion, stabilization timelines, delivery quality, flex pool deployment).
• Establish continuous improvement processes for future transition waves.
• Drive cost efficiency in workforce planning.

People Management & Leadership:

• Lead, coach, and mentor transition managers, team leads, and flex pool members.
• Build a culture of accountability, innovation, and collaboration.
• Ensure employee engagement and retention during transitions.
• Act as a cultural ambassador to align India operations with parent company values.

Experience: 12+ years of experience

Who You Are (skills/qualifications):

Must Have Skills:

• Education: Bachelors/masters in computer science, Engineering, or related field; MBA is a plus.
• Experience: 12+ years in IT/Technology leadership; minimum 5 years managing large-scale transitions or global delivery ramp-ups; proven experience in resource and workforce planning
• Experience leading with global technology teams delivering large scale initiatives
• Technical: Familiarity with modern tech stacks, Agile/DevOps, cloud, and digital transformation.
• Leadership: Strong program management, stakeholder management, and cross-cultural collaboration.
• Soft Skills: Excellent communication, problem-solving, negotiation, and change management.

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement .