Director, Zendesk (CCaaS)

Overview

Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. We design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. TELUS Digital is a digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. We enable mobile apps, websites, voice UI, chatbots, AI, customer service, and in-store solutions, backed by the secure infrastructure and scale of our parent company.

Location Our Zendesk Practice Leader for the CCaaS Practice wil...