DISPATCH SUPERVISOR

We are Looking For

Key Responsibilities

- Supervise and manage daily dispatch operations from the manufacturing unit.

- Coordinate with production, inventory, and transport teams to ensure timely dispatches.

- Prepare and maintain dispatch schedules and shipment plans.

- Ensure accurate documentation for all outgoing goods (e.g., invoices, delivery challans, e-way bills).

- Monitor vehicle movements, track deliveries, and resolve issues or delays in real time.

- Manage a team of dispatch clerks, loaders, and drivers ensuring compliance with safety and efficiency standards.

- Optimize loading plans based on order priority and vehicle capacity.

- Liaise with transport vendors to ensure vehicle availability and cost efficiency.

- Ensure packaging and loading are done as per product and customer requirements.

- Ensure adherence to statutory and regulatory compliances related to dispatch and logistics.

- Address and resolve any customer complaints related to dispatch/delivery delays.

Qualifications & Skills

- Bachelor degree or diploma.

- 8-10 years of experience in dispatch or logistics supervision, preferably in a manufacturing environment.

- Strong knowledge of dispatch procedures, transportation laws, and inventory systems.

- Excellent organizational and problem-solving skills.

- Strong communication and team management abilities.

- Ability to work under pressure and adapt to a fast-paced environment.

Working Conditions

- Primarily based at the manufacturing facility.

- May require working extended hours, weekends, or holidays during high-demand periods.

- Involves coordination with transport yards, and administrative offices.