Dispatch Team Supervisor

We are seeking a highly organized and proactive **Dispatch Team Supervisor** to manage and oversee the daily operations of our Dispatch Team. This role is responsible for ensuring efficient service delivery, meeting customer expectations, and driving continuous improvement within the dispatch function.
Key Responsibilities
- Supervise, direct, and support the daily activities of the Dispatch Team.
- Coordinate and optimize dispatch schedules to ensure timely and efficient service.
- Prioritize incoming requests and allocate resources effectively.
- Communicate and collaborate with internal managers and other departments to align operations with business needs.
- Monitor and evaluate team performance, providing feedback, coaching, and support as needed.
- Develop, implement, and maintain dispatch procedures, policies, and best practices.
- Address and resolve escalated operational issues to ensure customer satisfaction.
- Identify opportunities for process imp...