Job Description
We are looking for a skilled and reliable Dispatcher to join our team. A successful candidate will be responsible for managing vehicle movements with 3rd party drivers and towing services and keeping our customers updated with the movement status. In this role you will be responsible for internal communication about the status of the vehicle movements, as well as resolving escalations in the field in real time.
Responsibilities may include but are not limited to:
- Dispatching drivers or tow trucks to move vehicles between our customers and our partner repair facilities.
- Be on call during your shift to ensure all requests have a 15 minute or less response time
- Track transport status and communicate with drivers via Slack, Hubspot, phone, text, spreadsheets, and various logistics portals
- Provide timely updates to customers about the status of their transports
- Manage and maintain records of vehicle pickup and drop-off, and driver performance
- Collaborate wit...
Responsibilities may include but are not limited to:
- Dispatching drivers or tow trucks to move vehicles between our customers and our partner repair facilities.
- Be on call during your shift to ensure all requests have a 15 minute or less response time
- Track transport status and communicate with drivers via Slack, Hubspot, phone, text, spreadsheets, and various logistics portals
- Provide timely updates to customers about the status of their transports
- Manage and maintain records of vehicle pickup and drop-off, and driver performance
- Collaborate wit...
Apply for this Position
Ready to join Confidential? Click the button below to submit your application.
Submit Application