Job Description

Summary:

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

  • Provide exceptional customer service to customers, guests, and coworkers.

  • Provide empathy and compassion to patients.

  • Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.

  • Assist Managers and Shift Supervisors with returns in accordance with company policy.

  • Prepare and process patient orders in a timely and efficient manner.

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