Job Description

About the Company: Provide a brief introduction to the company, its mission, and culture.

About the Role: A short paragraph summarizing the key role responsibilities.

Responsibilities:

  • Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc..)
  • Validate appropriate data from internal and third party systems and ensure appropriate course of action is being pursued.
  • Ensure accurate and appropriate responses to disputes during the lifecycle of dispute.
  • Ensure accurate accounting and reconciliation of Suspense Accounts and Scheme GL Accounts
  • Monitor disputed transactions for possible fraudulent activity.
  • Serve clients by resolving product and service problems.
  • ACH and Other Transaction type and Dispute process awareness

Qualifications:

  • Strong computer skills required
  • Proficiency in MS Office
  • Experience in ...

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