Job Description
About the Company: Provide a brief introduction to the company, its mission, and culture. About the Role: A short paragraph summarizing the key role responsibilities. Responsibilities: Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc) Validate appropriate data from internal and third party systems and ensure appropriate course of action is being pursued. Ensure accurate and appropriate responses to disputes during the lifecycle of dispute. Ensure accurate accounting and reconciliation of Suspense Accounts and Scheme GL Accounts Monitor disputed transactions for possible fraudulent activity. Serve clients by resolving product and service problems. ACH and Other Transaction type and Dispute process awareness Qualifications: Strong computer skills required Proficiency in MS Office Experience in disputes or in the payments industry preferred(3-5 Years US Market exposure preferred) Excellent communication skills Detail-orie...
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