Dispute Resolution Analyst

As a Dispute Resolution Analyst you will be responsible for investigating, researching and resolving card disputes and will execute risk/fraud mitigation operations for Brightwell on a daily basis. In this role, you will analyze various anomalous transactional activities and identify and categorize threats and risks.

COMPETENCIES

• Team Player – We have a passion for building high performing teams. We know high performing teams are unstoppable when everyone is rowing in the same direction.
• Problem Solver – We are solving a macroeconomic problem every day we walk through the door. It’s exciting. It’s challenging. And at the end of the day, you’re doing something that matters.
• Loves a bit of chaos – Let’s be honest… We’re building a product that is growing exponentially. We move fast. That speed creates a level of excitement.
• Empathy – Being nice really does matter! We’re a fintech company in the business of actually helping peopl...