Job Description
Role: Disputes Analyst
Location: Guadalajara - La Minerva (onsite)
Key Skills: Charge back, credit disputes, English
Fulltime Permanent Position with HCL Technologies
Responsibilities
Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc..)
Validate appropriate data from internal and third party systems and ensure appropriate course of action is being pursued.
Ensure accurate and appropriate responses to disputes during the lifecycle of dispute.
Ensure accurate accounting and reconciliation of Suspense Accounts and Scheme GL Accounts
Monitor disputed transactions for possible fraudulent activity.
Serve clients by resolving product and service problems.
ACH and Other Transaction type and Dispute process awareness
Qualifications
Strong computer skills required
Proficiency in MS Office
Experience in disputes or in the payments industry preferred(3-5 Years US Market exposure preferre...
Location: Guadalajara - La Minerva (onsite)
Key Skills: Charge back, credit disputes, English
Fulltime Permanent Position with HCL Technologies
Responsibilities
Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc..)
Validate appropriate data from internal and third party systems and ensure appropriate course of action is being pursued.
Ensure accurate and appropriate responses to disputes during the lifecycle of dispute.
Ensure accurate accounting and reconciliation of Suspense Accounts and Scheme GL Accounts
Monitor disputed transactions for possible fraudulent activity.
Serve clients by resolving product and service problems.
ACH and Other Transaction type and Dispute process awareness
Qualifications
Strong computer skills required
Proficiency in MS Office
Experience in disputes or in the payments industry preferred(3-5 Years US Market exposure preferre...
Apply for this Position
Ready to join HCLTech? Click the button below to submit your application.
Submit Application