District Manager

Job Summary

The District Manager is responsible for overseeing multiple store locations, ensuring operational excellence, and driving business growth. This role involves leadership, staff management, process enforcement, and maintaining high-quality customer service while optimizing financial performance. Responsibilities

Employee Management & Development

Hire, train, and oversee in-store leadership management.

Conduct 30/60/90-day in-person performance reviews.

Step into managerial roles in stores when leadership positions are vacant.

Facilitate weekly meetings with shift leads and potential leaders.

Operations & Compliance

Implement and oversee processes for inventory, cash management, and daily operational standards.

Maintain total inventory costs under 20% and daily labor costs within 20%.

Ensure adherence to Crumbl's 3 C’s: Cookie Quality, Customer Service, and Cleanliness.