Document Automation Specialist

• Permanent, full-time or part-time/casual
• Hybrid and flexible working; WFH and from modern, open plan offices.  We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment
• Reward and recognition, including competitive remuneration and career progression
• Learning and career development programs for all roles and levels
• Flexible leave options and up to 26 weeks paid parental leave
• Free daily breakfast and office social events
• Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm

Learn more about what Hall & Wilcox can offer you: bit.ly/HWbenefits

About the role and team

We have an exciting opportunity for a Document Automation Specialist to join our Client Solutions team.

The Client Solutions team sits within Corporate Services and has approximately 15 employees nationally.

The Document Automation Specialist will assist with developing, testing and maintaining automated precedents for the firm’s document automation, matter, and case management systems. The role supports efficient business processes, consistent client service and accurate reporting while building skills in document automation and legal technology under guidance from senior team members.

You will be responsible for:

• assisting with identifying tags/variables required for precedents and help maintain the data dictionary;
• coding precedent templates in a case/matter management solution or document automation solution under guidance;
• ensuring the automated precedent templates align with the current firm style (or client specific requirements if not a firm document);
• testing templates before release;
• managing assigned tasks and priorities, escalating issues where required;
• managing incoming helpdesk requests related to document automation, including triaging and assigning requests to the appropriate person;
• creating and maintaining documentation of case/matter management applications and document automation solutions;
• formatting documents in firm style to be uploaded to the precedent database; and
• having a thorough knowledge of the firm style guide and be a champion for style guide compliance.

About you

You will ideally have the following skills and experience:

• experience or exposure to legal case/matter management systems, document automation solutions or legal precedents
• good working knowledge of Microsoft Word
• ability to manage assigned tasks and deadlines with guidance and support
• well-developed communication skills
• ability to work collaboratively and co-operatively with team members and firm personnel.
• accuracy and attention to detail
• interest in understanding different stakeholder needs and following established processes
• ability to problem solve
• friendly and positive attitude
• ability to work under pressure and adhere to timelines
• ability to follow instructions and work in a team, as well as autonomously.

About us

Hall & Wilcox is a leading independent Australian law firm. We deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.

Hear from our people about what it’s like to work at Hall & Wilcox: bit.ly/HWpeople

Some of our recent awards and citations include:

• Best Australian Law Firm (>$200m revenue) at the 2025 Client Choice Awards
• Ranked 7th in the Lawyers Weekly Top 25 Attraction Firms for 2024 and 2025
• Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards
• Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018

We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as Hallmarks.

We are also renowned for our Smarter Law approach. Smarter Law means we look beyond the status quo to think differently and find solutions. Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing.

We are a firm of the future. We offer our people interesting and challenging work, and access to great clients. To learn more about Hall & Wilcox please visit our website.

Apply now

Let’s connect. Click apply to submit your application.

At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities.

We are also committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at ********************************* for a confidential discussion.

This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance.

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