Document Remediation Coordinator

Dubai, United Arab Emirates | Posted on 11/05/2025

Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.

Job Description

Key Responsibilities:

• Conduct outbound calls to customers to collect missing documents and verify their completeness to maintain accurate customer records.
• Cross-check and validate data in the Bank’s archiving systems against customer files to ensure accuracy and compliance.
• Scan, upload, and categorize documents in the Bank’s archiving system to ensure proper storage and retrievability.
• Track document collection and customer responses to ensure timely completion of remediation activities.
• Coordinate with internal stakeholders to resolve missing documentation issues and align on remediati...