Job Description
Role Overview:
We are seeking an experienced Healthcare Domain Trainer to design and deliver training programs covering healthcare industry fundamentals, operations, data standards, compliance, and IT systems. The role enables technology teams, analysts, and business professionals to understand end-to-end healthcare workflows and regulatory requirements.
Key Responsibilities:
- Develop and deliver training on:
- Industry Overview: Healthcare ecosystem, providers/payers/life sciences, care delivery models, patient journey.
- Operations: Clinical workflows, hospital administration, revenue cycle management (RCM), claims & billing, scheduling & admissions.
- Data & Standards: EHR/EMR, HL7, FHIR, DICOM, ICD-10, CPT codes, clinical vs administrative data.
- Compliance & Regulations: HIPAA, HITECH Act, patient privacy & security, audit & risk management.
- IT Systems: EHR systems (Epic, Cerner), practice management systems, HIE, telemedicine platforms.
- Create case studies, process diagrams, and domain reference guides.
- Simplify complex healthcare concepts for technical and non-domain audiences.
- Incorporate industry trends, compliance updates, and digital health practices.
- Conduct assessments and recommend upskilling paths.
- Collaborate with business, product, and technology teams; act as domain consultant.
Required Skills & Qualifications:
- Strong expertise in healthcare operations, compliance, data standards, and IT systems.
- Experience with EHR platforms and healthcare interoperability standards (HL7, FHIR).
- Proven training and facilitation skills; ability to simplify complex topics.
- Experience: 6+ years in healthcare domain; 2+ years in training/consulting.
- Education: Bachelor’s/Master’s in Healthcare Administration, Life Sciences, or related.
- Preferred certifications: HIPAA, Healthcare Compliance, HL7/FHIR.
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