Donation Processing Specialist 2.0

Overview: Join our mission-driven team as a Remote Fundraising Support Agent and help make a meaningful difference by supporting the work of nonprofit organizations. You'll assist donors over the phone, provide program information, and help drive impactful campaigns all from the comfort of your home. Responsibilities: Manage inbound and outbound donor calls with professionalism and care Accurately log call details and donor information Clearly explain program details when needed Deliver high-quality, friendly service Consistently meet call center performance goals Requirements Basic Requirements: High school diploma or GED 6 months remote OR 1 year on-site customer service experience Strong verbal communication skills Proficiency with Microsoft Office Quiet, distraction-free home workspace Ability to work a flexible schedule Technology Requirements: Windows 11 operating system only Minimum 16 GB RAM computer preferred Dual monitors (optional at time of application) USB noise-canceling...