Job Description
Role Overview
Our client is seeking an experienced Dotdigital Consultant to lead the end-to-end design, implementation, integration, and optimisation of customer journeys across email, SMS, and omnichannel touchpoints.
This role will combine strategic consulting, functional solution design, technical integration oversight, and quality validation to ensure a scalable, high-performing marketing automation ecosystem.
The consultant will work closely with marketing, CRM, digital, retail operations, IT teams, and external partners to deliver a fully integrated and optimised Dotdigital solution.
Key Responsibilities
1. Solution Design & Strategy
Lead end-to-end design of Dotdigital customer journeys across email, SMS, and omnichannel channels
Map current-state processes and define future-state automated workflows
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