Dotnet Developer - Omani national

JOB PURPOSE:

Responsible for providing technical support and maintenance of .NET-based applications. This includes troubleshooting issues, applying code-level fixes, performing impact analysis, and coordinating with multiple integration teams to ensure timely resolution of incidents and problems

RESPONSIBILITIES (INCLUDES ALL TASKS):

Troubleshoot application and integration issues in .NET-based systems and provide timely resolutions

Perform root cause analysis and apply code-level fixes for production issues

Handle support tickets, prioritize based on impact, and provide resolution within agreed SLAs

Monitor system performance and health, proactively identify potential issues

Collaborate with integration teams and other third-party vendors to resolve interface-related problems

Maintain documentation of known issues and resolution steps

Participate in change requests and deployments during planned downtime or off-peak hours

Provide on-call/extended hour support when needed

Take ownership of critical incidents and ensure effective root cause resolution

Support enhancement releases by validating deployment changes and performing post-deployment verification

TECHNICAL SKILLS /COMPETENCIES:

Strong experience in ASP.NET, Web APIs for code-level debugging

Proficiency in reading logs and using diagnostic tools (e.g., IIS logs, Event Viewer, APM tools like Dynatrace or AppInsights)

Familiarity with SQL (Oracle/SQL Server) for basic queries and investigating DB issues

Exposure to integration protocols (SOAP, REST) to coordinate with external systems

SOFT SKILLS:

Strong problem-solving mindset

Ability to handle pressure and prioritize issues

Clear and structured communication with business and technical teams

Coordination and stakeholder management skills

Excellent troubleshooting and communication skills

Looking for Omani national