Job Description
Field Service Rep I Yard
Req #8787Apex NC Yard - 23 Red Cedar Way (27523), 23 Red Cedar Way, Apex, North Carolina, United States of AmericaThis job posting is no longer availableJob Description
Posted Wednesday, August 22, 2018 at 4:00 AMAddresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.
* Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.
* Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.
* Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.
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