Job Description

The Driver Experience Advisor serves as a strategic and relational support partner for both lease-purchase operators and company drivers. This role integrates coaching, operational oversight, and business mentorship to build trust, drive performance, and increase retention. By combining data-driven insights with personal connection, the Advisor plays a critical role in ensuring drivers are informed, engaged, and supported throughout their lifecycle at Hirschbach.

Key Responsibilities

Driver Engagement & Coaching

+ Build strong personal relationships with drivers by understanding their goals, family priorities, and work preferences.

+ Conduct regular check-ins and one-on-one conversations to address satisfaction, performance, and retention risk.

+ Authorized to engage cross-functionally across all Hirschbach departments to address and resolve issues contributing to driver turnover.

+ Collaborate with Driver Leaders to ali...

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