Job Description
Join our vibrant Barcelona team as an Admin Support Advisor You'll be the first contact for business clients, solving requests quickly and building strong customer relations.
Your role
As the first line of support , you'll help clients with account activations , transaction checks and financial requests . By providing clear info and fast solutions, you ensure smooth operations and happy clients .
Your responsibilities
Answer inbound calls & e-mails (B2B)
Support new clients with onboarding
Handle transaction & financial queries
Share product info & solutions
Keep strong customer relationships
Follow training program (3 phases + buddy system)
Your profile
Proficiency in Dutch and good level of English
Experience in call center is a plus
Strong communicator
Positi...
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