Job Description
Position:
Customer Support Specialist – Dutch Speaker
Location: Lisbon, Portugal (on-site) or Porto
About The Role
We are looking for a
Dutch-speaking Customer Support Specialist
to join the support team of a
well-known motorcycle brand
in Lisbon.
If you enjoy helping customers, have an interest in motorcycles or automotive brands, and value a stable weekday schedule, this is a great opportunity to work in an international environment.
Key Responsibilities
- Provide customer support to Dutch-speaking customers via phone, email, and/or chat.
- Assist customers with product information, orders, after-sales support, and general inquiries.
- Ensure a high level of customer satisfaction by delivering professional and friendly service.
- Accurately document interactions in the company's CRM system.
- Work closely with internal teams to resolve customer issues efficiently.
- Use English for internal comm...
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