Job Description

Overview

Looking for a career change or a new adventure in one of the most vibrant cities in Europe? Join us as a Customer Support Representative in Barcelona, Spain, and become part of a dynamic team that puts people first!

Position: Customer Support Representative
Location: Barcelona, Spain
Employment type: Full-time (on-site)

Responsibilities
  • Handle incoming customer inquiries via phone, email, and chat, addressing user needs efficiently
  • Provide timely and accurate resolutions to ensure customer satisfaction and uphold service levels
  • Collaborate with your team on exciting projects to enhance customer experience
  • Maintain detailed records of calls, ensuring compliance with service standards
  • Be ready to support other team members when needed, ensuring seamless teamwork and customer service
  • Stay up-to-date with our products and services, becoming an expert on what we offer
Qua...

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