Job Description
Mercier Consultancy MD is proud to present an exciting opportunity for a Dutch Speaking Customer Service Agent to join the renowned brand, Dyson. This position allows you to work in beautiful Greece while providing exceptional support to Dutch-speaking customers regarding their Dyson products. Your role will significantly contribute to enhancing customer satisfaction and brand loyalty.
Responsibilities
- Assist Dutch-speaking customers through various communication channels including phone, email, and chat, addressing inquiries related to Dyson products and services.
- Provide detailed explanations about product features, usage, and troubleshooting to ensure a seamless customer experience.
- Resolve customer complaints and issues swiftly and professionally, aiming for complete satisfaction.
- Document all customer interactions accurately in the CRM system for quality assurance.
- Collaborate with colleagues and other departments to c...
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