Dutch Speaking Customer Service Agent For Microsoft - Work In Greece

Mercier Consultancy MD is thrilled to announce an exceptional opportunity for a Dutch Speaking Customer Service Agent to join our team supporting Microsoft. This role allows you to work in the vibrant setting of Greece, where you will assist Dutch-speaking customers with their inquiries and provide them with outstanding service.

Responsibilities

• Deliver high-quality support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to Microsoft products and services.
• Provide users with comprehensive information on product features, troubleshooting tips, and account management.
• Resolve customer complaints effectively and ensure a positive customer experience.
• Accurately document all interactions in the CRM system for tracking and quality assurance purposes.
• Collaborate closely with other teams to provide seamless support and improve service delivery.
• Stay updated on new products, software u...