Dutch Speaking Customer Service for Education & E-Learning industry

Mercier Consultancy is seeking a motivated Dutch Speaking Customer Service Representative to join our Client's Education & E-Learning Department. In this important Junior role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to our online educational platforms and resources.

Your fluency in Dutch will enable you to help clients navigate course offerings, technical issues, and registration processes, ensuring they receive the assistance they need for a successful learning experience. You will play a crucial role in upholding our commitment to providing high-quality educational services.

Responsibilities

• Deliver outstanding customer service in Dutch through phone, email, and chat regarding e-learning inquiries
• Assist customers in understanding courses, enrollment processes, and platform functionalities
• Provide technical support to users experiencing issues with the learning plat...