Job Description
Are you passionate about helping customers and solving problems? We’re looking for a Customer Solutions Specialist to join our team and support our Dutch-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from you!
What You Will Do:
- Customer Support: Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions.
- Proactive Communication: Keep customers informed by reaching out to update them on their case status.
- Problem Solving: Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction.
- Collaboration: Work with your team to deliver high-quality service and resolve customer concerns.
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