Dutch speaking Customer Support for Athens

Position: Customer Service Representative

Location: Athens, Greece

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Respond promptly and professionally to incoming customer inquiries through various communication channels.
• Research and identify effective solutions to resolve customer issues or concerns.
• Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management.
• Provide accurate and complete information using appropriate tools, systems, and procedures.
• Maintain a high standard of customer service and contribute to a positive customer or partner experience.
• Collaborate with internal teams to ensure seamless communication and issue resolution.

REQUIREMENTS:

• Fluent/Native in Dutch (C1 level), with s...