Job Description

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

The Strategic Support Services team oversees the Lightspeed Key Account support experience. Composed of product specialists, technical consultants and expert escalation team members, this group partners with senior support + strategic account management to quarterback the service experience for our most valuable and complex merchants.

This role will be mostly focused on K-Series, reports into the Strategic Support Services manager and is placed within the global hospitality support organization.

***Please note that the role is based in London, UK***

What the Role involves

  • Supporting Lightspeed's key accounts with excellent technical support and customer service via the most appropriate channels available.
  • Work closely with Strategic Account Manager...

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