Dutch-Speaking Support Specialist in Athens, Greece

Are you fluent in Dutch and English, and looking for an exciting career change in one of Europe's most historic and vibrant cities? Join our dynamic, international team in Athens, Greece, and be the voice that helps tourists from the Netherlands have an unforgettable experience! This is a fantastic opportunity to start your international career in the fast-paced tourism industry.

Key Details

• Job Title: Dutch-Speaking Support Specialist (Tourism Project)
• Location: Athens, Greece
• Starting Date: 23-January-2026
• Contract: Full-time

What You'll Be Doing: Role & Responsibilities

As a Dutch-Speaking Support Specialist, you will be the primary contact for our Dutch-speaking clientele, ensuring high-quality service for all tourist-related inquiries.

• Multichannel Support: Provide exceptional customer service via phone, email, and live chat in Dutch.
• Inquiry Resolution: Efficiently and professionally handle a wide range of tourist-related queries, which may include bookings, reservations, cancellations, general travel information about Greece, and troubleshooting platform issues.
• Customer Satisfaction: Ensure a positive and empathetic customer experience, going the extra mile to resolve issues and provide accurate information.
• Documentation: Accurately document all customer interactions and solutions in the company's internal system.
• Team Collaboration: Work closely with international colleagues and internal departments to escalate and resolve complex cases.

What We're Looking For: Requirements

• Language Skills (Must-Have):
  • Dutch: Fluent/Native level (written and spoken).
  • English: Advanced level (C1 minimum, written and spoken).
• Experience (Good to Have): Previous experience in a customer-facing role, call center, or the travel/tourism industry is a plus, but not essential. Full training will be provided.
• Skills:
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and multitasking abilities.
  • A positive, empathetic, and customer-first attitude.
  • Comfortable with technology and learning new systems.

Work Schedule & Compensation

• Shifts: Rotative shifts, 5 days per week, covering hours between Monday and Sunday, 08:00 - 00:00 (Midnight).
• Salary: €1,500 gross per month (Paid 14 times per year).
• Benefits:
  • Generous Meal Allowance.
  • Comprehensive Private Health Insurance.
  • Excellent Career Growth and development opportunities.
  • All necessary work equipment will be provided by the company.

Eligibility and Relocation

• Required Documents for Employment:
  • EU Citizenship (Passport or ID card).
  • Valid Residence Card providing Full Market Access in Greece.
• Relocation Support: We provide a relocation package to make your move to Athens as smooth as possible! This often includes covering flight costs, hotel accommodation upon arrival (3 weeks), and assistance with legal and bureaucratic procedures.

Ready to start your adventure in sunny Athens? Apply today!